Refund policy

Refund & Returns Policy

At Ankoku, we want you to be completely satisfied with your purchase. If something isn't right, we're here to help.

 

Cancelation Period

We fulfill orders 24 hours after the puchase has been made. If you would like to cancel your purchase, Please contact: ankoku.store1@gmail.com

 

Return & Exchange Restrictions

Because all Ankoku products are made to order, we cannot offer returns or exchanges for incorrect size selection or change-of-mind purchases. We will make it right.

Important: Please check sizing and measurements before purchasing.

Payments are final.

Refunds

Refunds are accepted only in cases where the product is defective or damaged. Please contact us: ankoku.store1@gmail.com within 7 days of receiving your order with clear photographic and video evidence of the issue. Where appropriate, we will arrange a replacement or issue a refund.

If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.